Children's Service Volunteer - Merton

Children's Service Volunteer - Merton

Role Title: Children’s Service Volunteer                               

Department: Supported Housing

Reports to: Refuge Team Leader                                             

Location: Merton                            


Overall Aim

We are looking for an enthusiastic female volunteer who have an interest in working with vulnerable children, young people and their mothers living in a refuge. You will help us delivering activities for residents and their children, such as arts and crafts, cooking, walking, gardening etc. encouraging residents to form positive relationships with their children and building their everyday living skills. 

The role of Children’s Service Volunteer is very dynamic and soon you will find that no two days are the same. One day you can be offering respite to a new mum by looking after their child, the next, you would organise a baking activity with children of all ages or having a chat with a teenager helping them to figure out their day to day priorities…the point is, that whatever shape of format your tasks take, you will be supporting and encouraging children and to regain their independence and confidence to re-build their lives free from abuse.

 If you want to help children who have witnessed and/or experienced domestic abuse to build healthy relationships whilst developing your skills as well as gaining an insight into the sector this is the perfect volunteer opportunity and we want to hear for you.  Our ideal volunteer will be a no judgemental, resilient and outgoing individual with a can do attitude.


Key Responsibilities

1. Client Work:

  • To assist the team planning, preparing and delivering individual and group activities for children as well as setting up and developing sessions designed to encourage and motivate mums and their children to build healthy relationships
  • To help planning and organising trips and activities sessions for children with and without their mothers (i.e. gardening, arts and crafts, healthy eating, etc.)
  • Signposting mums to other local children’s services such as children’s centres play groups, etc.

2. Office Work:

  • Ensuring a safe and stimulating play environment for children living in the refuge by sorting out the playroom, carrying out risk assessments, checking age appropriate toys, etc.
  • Helping out with general administration tasks (such as filing, statistics gathering, etc.)
  • Assisting with regular Health and Safety checks including fire drills, weekly fire checks and daily risk assessments prior to sessions with children
  • Cleaning at the end of each session, i. e. tidying up, taking out trash, etc

3. Other:

  • Attending supervision sessions as required (at least once every 6 weeks)
  • To act in accordance with the aims of Housing for Women
  • To promote and implement Housing for Women’s Equal Opportunities Policy and other polices adopted by the Board



We are looking for someone who can spend 1 -3days a week with us (for a minimum of 6 months). Volunteering days and hours can be negotiated as long as they are compatible with our service operation hours.

Our core volunteer hours are Monday to Friday 9.30-4.30pm.


Benefits of volunteering with us

This is a great opportunity for somebody looking to gain experience working with women and children who have experienced Domestic Violence. Some additional benefits are:

  • Experience of working in a supportive and professional environment
  • Full induction, support and supervision
  • Opportunity to develop new skills
  • Relevant training opportunities (i.e. DV awareness, safeguarding, data protection, etc.) 

Additional Information

Full training and induction will be provided. This role has opportunities for the volunteer to take on more responsibilities as well as develop and gain new skills. We reimburse genuine out of pocket travel expenses to and from the place of work and up to £4 for lunch expenses.

This Volunteer role is restricted to female only candidates due to the nature of the work. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. We will conduct a full DBS Check.


Role Experience, Knowledge and Skills Profile


·         Interest in working with children

·         Experience of planning and organising activities involving children

·         General knowledge of activities e.g. cooking, gardening, arts and crafts.

·         Experience of setting up workshops/ groups (desirable)


·      Knowledge and experience of MS Office packages, especially Word, and Excel

·      Understanding of gender based violence, its impact on women and children, and sound knowledge of safeguarding

·      Knowledge of child development (desirable)


·         Ability to work on own initiative

·         Good Interpersonal skills

·         Active listening and effective communication

·         Problem solving

Personal Style and Behaviour

·         Encouraging, nurturing and motivating in a friendly and professional manner.

·         Resilient, able to handle conflict and remains calm under pressure

·         Reliable and Flexible

·         Have a non-judgemental attitude

Other Requirements

·         Commitment to quality, customer service, best practice and best value in all aspects of the Association’s operations

·         Personal commitment to the corporate values, vision and objectives of Housing for Women’s culture of continuous service improvement

·         Evidenced commitment to equality diversity and inclusion


For more information please contact Maria Galan – Volunteer Co-ordinator

Email:   Phone: 0203 7944 798   Mobile: 07711 469094

Housing for Women, 6th Floor, Blue Star House 234-244 Stockwell Road, London SW9 9SP


Quick Exit

COOKIE NOTICE: Housing For Women uses cookies to store information on your computer, in order to improve your experience when using our website. One of the cookies we use is essential for parts of the site to operate and has already been set. You may delete and block all cookies from this site (using your browser), but parts of the site may not work. To find out more about the cookies we use and how to delete them, Read More.