We provide practical and emotional support to survivors . We empower women to overcome trauma, rebuild their lives and regain their independence. We are there for survivors every step of the way, delivering a tailored support plan to meet the need of each individual. Our services include:
Refuges - Located in Ealing, Merton and Greenwich, providing safe temporary accommodation with on-site support
Floating Support Service - For women in Greenwich and Merton who live in their own homes or in temporary accommodation
Emotional support - Supporting mental and physical health, referring to counselling services and working to reduce isolation and improve confidence
Practical assistance - Support with legal issues, safety planning, help in securing permanent housing, education, training & employment
Sanctuary Scheme - We coordinate referrals for this scheme in Greenwich which provides extra security to ensure women can live safely in their own homes
Referral & Advice Line - We run a confidential referral and advice line providing information to support survivors and professionals across London
For more information or to refer someone, call our referral & advice line on 020 8317 8273 or email email@example.com
Lines are open Monday to Friday 9.30am - 8pm.
- Lisa*, Refuge resident
When Annette came to the refuge she had been in a violent relationship for 9 years and was battling an addiction to alcohol. She had been sofa surfing for some time and had a number of physical health issues. Our staff supported Annette to come to terms with the abuse she had experienced, engage with specialist health and alcohol recovery services and rebuild her life. Annette now lives independently, is successfully managing her tenancy and has been abstinent from alcohol for 8 months.
“I badly wanted to stop drinking but without the support of the staff at the refuge I could not have made it.
The service has changed my life, helped me get out of a life I thought I’d be in for years. I see a future now. (My Worker) helped me in a lots of areas including, housing, rent, family support and listening and being there to advise me.
I will be forever grateful to my support workers for their time and kindness during this difficult time. Coming to this refuge has given me awareness of my past experiences and taught me so much about Domestic Violence that I am now feeling confident and happy to move on. Thank you for everything."
* Real names not used