Domestic Abuse Services

For over 40 years, Housing for Women has been supporting women and children across London escaping domestic violence and abuse.

If you are experiencing abuse, we can support you. Visit our Greenwich DVA site or call our confidential advice line on 020 8317 8273.

How we help

We provide practical and emotional support to survivors . We empower women to overcome trauma, rebuild their lives and regain their independence. We are there for survivors, delivering a tailored support plan to meet the need of each individual. Our services include:

Refuges - Located in Ealing, Merton and Greenwich, providing safe temporary accommodation with on-site support

Floating Support Service - For women in Greenwich and Merton who live in their own homes or in temporary accommodation

Emotional support - Supporting mental and physical health, referring to counselling services and working to reduce isolation and improve confidence

Practical assistance - Support with legal issues, safety planning, help in securing permanent housing, education, training & employment

Sanctuary Scheme - We coordinate referrals for this scheme in Greenwich which provides extra security to ensure women can live safely in their own homes

Referral & Advice Line - We run a confidential referral and advice line providing information to support survivors and professionals across London

For more information or to refer someone, call our referral and advice line on 020 8317 8273, lines are open Monday to Friday 9.30am - 8pm, or email

"A peaceful accommodation, surrounded with great staff, caring and loving...since living here I learned so many things, that it is actually possible to overcome all the struggle, hurdles and heartache that I had in the past. I feel like I became a stronger person and have built confidence in myself."

- Lisa*, Refuge resident

Annette's* story

When Annette came to the refuge she had been in a violent relationship for 9 years and was battling an addiction to alcohol. She had been sofa surfing for some time and had a number of physical health issues. Our staff supported Annette to come to terms with the abuse she had experienced, engage with specialist health and alcohol recovery services and rebuild her life. Annette now lives independently, is successfully managing her tenancy and has been abstinent from alcohol for 8 months.

I badly wanted to stop drinking but without the support of the staff at the refuge I could not have made it.

The service has changed my life, helped me get out of a life I thought I’d be in for years. I see a future now.  (My Worker) helped me in a lots of areas including, housing, rent, family support and listening and being there to advise me.

I will be forever grateful to my support workers for their time and kindness during this difficult time.  Coming to this refuge has given me awareness of my past experiences and taught me so much about Domestic Violence that I am now feeling confident and happy to move on.  Thank you for everything."

* Real names not used


Over a year

  • 110 women in our refuges
  • 82 women supported in the community
  • 3401 calls handled through the referral line
  • 57 sanctuary scheme installations
  • 19 women with complex needs supported
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