Anti-social Behaviour is “Conduct that has caused or is likely to cause harassment, alarm or distress to any person; conduct capable of causing nuisance or annoyance to a person in relation to that person’s occupation of residential premises or conduct capable of causing housing related nuisance or annoyance to any person ”.
We are committed to taking positive action, in partnership with other agencies, to deal with all forms of anti-social behaviour (ASB). We recognise that if ASB is allowed to persist, it can significantly affect the quality of life for those affected and that dissatisfaction with the living environment could have a negative impact on the way we’re able to manage our homes.
We will not investigate normal behaviour occurring at unusual times because of different working patterns.
If you call us to report ASB we will ask you a series of questions to help us understand exactly what has happened, how often it is happening, its severity, and what support you have available to you. This will help us to identify if the incident(s) is ASB, and if so, we can tell you what you can expect from us as the next step.
If you suspect that there is a criminal activity, we advise you to contact the police in the first instance.
Please also keep a log, and call our Housing Management team to report it. We will undertake an assessment to determine the extent of the report, which will help us to consider the best course of action.
Your Neighbourhood Officer will call you back to discuss these issues further and agree on next steps.
You can download Housing for Women’s full Anti-social Behaviour Policy here.