We are committed to ensuring you are safe in your homes, please view our safety page below to find out more.
Housing for Women offers support and advice to people who are experiencing domestic abuse. Domestic abuse can take many forms and is not always physical violence by a man against a woman, as many people believe. Domestic abuse can be physical, mental, emotional or financial. It can be perpetrated by a man or a woman and victims, too, can be either men or women. There can also be abuse between two people of the same gender.
If you are in immediate danger contact the police on 999.
Housing for Women operates several safe havens for survivors of domestic abuse in the form of refuges in Ealing and Greenwich for women and their children. If you are being abused, remember you are not alone. We can help you by providing advice and support through:
Out of hours, you can call:
If you are experiencing domestic abuse, we encourage residents to contact their Neighbourhood Officer so that we can support you. If you think you or someone you know may be experiencing abuse you can also visit this area of our website for more information.
We are committed to visiting all properties every 12 months, irrespective of whether you have a gas supply or not.
Help us to help you stay safe – let us in when we need to check for gas safety.
If you smell gas or think you have a gas leak, contact Transco immediately on 0800 111 999 and turn off the gas supply at the meter.
Visit the Health and Safety Executive’s (HSE) website where you can view and download information on gas safety free of charge. This information is also available from the HSE in an audio version.
The HSE Gas Safety Advice Line is 0800 300 363.
View the Gas Safe Register website, where you are able to find details of Gas Safe Registered businesses and engineers in your area.
The Freephone telephone number for Gas Safe Register is 0800 408 5500.
Condensation occurs mainly during cold weather. There’s always some moisture in the air, even if you cannot see it, and when moist air hits a cold surface tiny drops of water appear. You can see this when the mirror mists up when you have a bath.
It appears on cold surfaces and in places where there is little movement of air, such as in corners, on or near windows, in or behind wardrobes and cupboards and in rarely used rooms. It often forms on colder, north facing walls.
Condensation can lead to mould which can contribute to asthma and other respiratory problems.
1 Produce less moisture:
3 Insulate and protect from draughts
4 Heat more efficiently
If you deal with the basic problem of condensation, then mould should not appear. To kill and remove mould on washable surfaces, wipe down walls and window frames with a fungicidal wash readily available from shops. Follow the manufacturer’s instructions precisely. Disturbing mould by brushing or vacuum cleaning can increase the risk of respiratory problems. Other items such as fabric materials can often be washed, although this may not always remove the mould staining. After treatment, redecorate using a good quality fungicidal paint to help prevent mould recurring. The only lasting way of avoiding severe mould is to follow these steps to eliminate condensation.
For further information you can download and read this Condensation and Mould leaflet here.
At Housing for Women, we aim to meet the highest standard of water hygiene in our properties.
Although the risk is very low, there is a chance that legionella bacteria can develop in stagnant or stored water. Legionella causes the serious lunch infection Legionnaire’s disease. Symptoms of this are a high fever, muscle pain and chills, and possibly a persistent cough, chest pains and breathing difficulties.
We are committed to looking after the health of our residents and will be visiting properties to complete a water hygiene risk assessment and any necessary works. We use qualified surveyors and consultants to assess the risks and identify any works required to reduce the likelihood of bacteria living in your water systems.
Follow these simple steps to keep your home’s water supply clean and healthy. If you have been away from your property for a week or more:
Asbestos is a natural material that was commonly used in building materials between the 1950’s and 1980’s. Almost all buildings constructed or altered between these years are likely to contain asbestos. Buildings constructed after 2000 will not contain asbestos as its use was banned in 1999 in the UK.
You are not likely to be at risk if any material that contains asbestos remains unbroken and undisturbed. If asbestos is broken, drilled into or cut through then you may be at risk.
Current best practice tells us that if materials are in good condition and unlikely to be disturbed, then the risk presented is minimal.
There may be a very low level of asbestos fibres in the air as it is a natural product and because asbestos has been used so widely. Exposure to a low level of asbestos is unlikely to harm your health.
Levels of fibres may be higher in buildings containing asbestos materials, especially where the materials are damaged. It is very unlikely that the levels of asbestos fibres found in these buildings will be harmful, but if damaged you should contact us or seek advice.
We have a register of properties containing asbestos. We can advise you of the risk involved if you are planning DIY or home improvements. If you are concerned about asbestos please email firstname.lastname@example.org
There are lots of products or places that asbestos has been used in over the years. Here is a list of the places it is more common to find asbestos in homes:
Exterior of building – roof sheets and tiles, fascia boards, exterior cladding, guttering and drain pipes.
Boilers – insulation to boilers, boiler flue pipes and storage radiators.
Interior surfaces – textured wall and ceiling coatings (e.g. artex), duct panels , infill panels (above, below or next to doorways/ windows), panels behind radiators/heaters, floor tiles, suspended ceiling panels and underside of stairs.
Other items –fireplace panels, panels to underside of sink, water tank, pipe lagging, bath panels, garage and shed roofs.
We have a legal duty to record and manage any asbestos known to be present within any of our properties. We are not required to remove all asbestos products because doing so may disturb the asbestos and release fibres.
We will identify and record the location of any asbestos, its type and the level of risk. We review and update records regularly and take action to manage or remove asbestos when necessary.
Always ask permission if you are planning home improvements or check with us and we can tell you if any asbestos is present. We will advise you of the risk, or refuse permission for the work where risk is high.
Changes to the structure of your home are not permitted without our approval in writing. If you personally carry out the work, or enable and permit others to carry out work without approval you will be responsible for all costs of dealing with any asbestos incidents, as well as the cost for re-instatement and disposal of asbestos.