Community Life

We are committed to involving you in aspects of our service delivery so that we can continue to improve it. We encourage all residents to participate in resident involvement and offer a variety of activities.

Join our Customer Scrutiny Panel

Up for a challenge? Want to see real change? Our Customer Panel is for you! The Customer Panel is Housing for Women's scrutiny panel made up of customers who will:

  • Tell us how we can improve services
  • Examine how our business is run
  • Ensure customers views drive change

What's in it for me?

  • Make a difference
  • Boost your CV
  • Receive training
  • Network with other residents
  • Get your expenses paid

What do I need to apply?

If you are a Housing for Women customer, have some free time to attend meetings (max 2 hours a month) and are up for the job of challenging, then we'd love to hear from you! You cannot join if you are in breach of any tenancy conditions.

What will I be doing?

For example, you could look at how we can improve the repairs service or get complaints dealt with better.

How do I apply?

To apply for this exciting voluntary work opportunity send us a paragraph to the email address below (max 250 words) or a video telling us why you want to join the panel. For further information or if you have any questions about the application process, please contact Moji Oladipupo on 020 7501 6141 or email


Become an Armchair Commentator

You can get involved from the comfort of your own home using a smart phone, tablet, computer or via post, by becoming an Armchair Commentator. We will be gathering feedback from Armchair Commentators on their experiences of using Housing for Women services and their opinion on the quality of our services.

For more information, you can download and read our Engagement Strategy 2017-2020 here

If you are a Housing for Women tenant and are interested in taking part in customer surveys about our services, please call us on 020 7501 6120 or send an e-mail to


Join Tpas as a Tenant Member

All Housing for Women residents can access the free Tpas resources hub.

Tpas are the tenant engagement experts, providing ongoing support and guidance to help you to be involved with your landlord, lead on activity in your community and improve services.

Find out how to get started here


Quick Exit

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