HOUSING TEAM LEADER Salary (circa) £34,000 p.a
We are looking for an enthusiastic and experienced team leader to supervise our team of housing management officers. In addition to supporting and developing the team you will deliver a customer focused quality housing service to tenants on your own patch of properties.
Are you looking for a new home?
If you are seeking to move out of your current property, and are interested in exchanging your property with someone else, you may be interested in House Exchange Direct:
- House Exchange Direct is a mutual exchange service for local authority and housing association tenants across the
- It is open to all Housing for Women tenants.
- Tenants can search the database to find properties that match their requirements. Thousands of tenants are registered across the country.
- The cost is £6.49 for 3 months subscription. However, Housing for Women will refund this cost to tenants upon request.
- House Exchange Direct is an online service only. If you don't have a computer you can get a friend or member of your family to register you and to do online searches. Alternatively you can use a public access computer such as in your local library, internet café or at Housing for Women’s offices.
For more details and to register, please visit:
http://www.houseexchange.org.uk/default.aspx
Southwark Training Initiative
Leaflets are available from HfW for any tenants living in Southwark who are interested in getting more skills and financial advice.
Southwark tenants should call Shirley Watson on 020 8726 8649 or Ros Dougan on 020 8726 8623 (People for Action) who will be able to give more information.
Tenant Training Grant Scheme
HfW has a small Training Grant scheme which is open to all tenants of Housing for Women. Grants are normally limited to £500 and up to four or five grants per year are awarded. As well as helping with tuition fees, a grant can be used for incidental expenses such as childcare, travel, books and equipment.
If you are training or about to start a course or know of a course that would help you to obtain work or to progress in your career then you might like to apply for a grant from us. Please contact the Housing for Women admin team and ask for an application form. Applications are reviewed by a committee.
How long do I have to wait for my repair?
Repairs are classed in the following three ways:
- Emergency repairs - These are repairs that give rise to a danger to life or limb or an imminent structural fault. Emergency repairs are dealt with on the day when they are reported (within 24 hours)
- Urgent repairs - These are dealt with within a week (seven days)
- Routine repairs - These repairs would be carried out within four weeks (28 days)
The target completion date is printed on the work order that is sent to you when you request a repair.
Dates quoted are for the maximum time allowed, quite often repairs are completed in less time. However a repair is not overdue until the target completion date on the order. If your repair has not been carried out by that target date then please inform the office.
Please see your copy of the tenant handbook or the guidance on reporting repairs for examples of each type of repair.
Going Greener
Housing for Women is putting the Sustainability strategy into practice.
Where major works are being done as part of the 'Decent Homes' programme, we now fit as standard:
- double glazed windows
- efficient condensing boilers
- long life bulbs
- increased loft insulation
- dual flush toilets
This will reduce the cost in use to our residents.
