Need a repair? Please contact our contractors first.
Published 19 November 2025
If something needs fixing in your home, the quickest way to get it sorted is to contact our contractors directly.
Why this matters: Going straight to the contractors means your repair gets scheduled faster - no waiting around!
Here’s what to do:
Call 0207 501 6120 and choose:
• Option 1 – Gas services (heating, hot water, boilers, radiators – not electric heaters) – Watret
• Option 2 – All other repairs, including electric heaters – Chigwells
Or call them directly:
• Chigwells: 020 8500 4100
(Choose Repairs → Option 3 for Housing for Women)
• Watret: 01727 873765