We’re always striving to improve our services to better meet the needs of our tenants. To achieve this, we’re creating a focus group to help us with our Customer Engagement Strategy, and we need your help.

If you’re passionate about improving the experience for you and your fellow residents, we invite you to volunteer for this exciting opportunity. By joining the focus group, you’ll have the chance to share your ideas, insights, and suggestions directly with us.

Your input will be invaluable in shaping how we engage with our customers, ensuring that our services are tailored to meet your needs effectively. Whether you have thoughts on how we communicate with our residents, our repairs service, or any other aspect of our engagement strategy (which we plan to publish later in the summer), we want to hear from you.

To volunteer, please call 0207 501 6120 or email us at customerservice@h4w.co.uk. Your help will play a crucial role in shaping the future of Housing for Women and your homes.